24Flow for customers, sales and support
Real-time order status for sales, support and customers
“Where is my order?” should not take a call to production. With 24Flow, sales, support and your customers see live order status themselves.
Production data too often stays locked in operations. 24Flow connects the shop floor with engineering, sales and support, so everyone works from the same live order status, from order release to delivery.
What changes for customer-facing teams
Stop chasing production for updates.
See the status yourself.
The same live data the shop floor works with, for the people who talk to your customers.
Model the whole project in a Gantt chart, with milestones and dependencies, while the Team Cockpit records time and progress at every step.
Plan projects backward from the delivery date, schedule your people and track time on site. Digital checklists make every intervention traceable.
Open the order and see where it is, instead of calling or emailing production. Answer the customer while they are still on the line.
A customer portal lets customers check their order status at any time. Your team answers fewer status calls and customers trust the dates you give them.
Solutions by industry
Every industry has its own bottlenecks.
24Flow is set up for yours.
Each industry page shows the problems we solve there and the customers who run on 24Flow.
With stories from Voortman and Atlas Copco.
With the Soltech story: serial number tracking in solar panel production.
With stories from Kuyer Metaal and Mariasteen.
Live repair status for customers, fast intake and traced rework for every unit.
With the Brady story: from paper work orders to live scheduling.
Proof from the shop floor
Trusted on the shop floor by make-to-order manufacturers
CGK Group
Turning QRM into flow
“We now release what can be finished on time, bottlenecks are handled before they become crises.”
Tijl Charle, CEO, CGK Group
Kuyer Metaal
Improving delivery reliability
See how Kuyer Metaal stopped ERP orders flooding the shop floor and caught up on six months of backlog.
Altachem
Factory of the Future
See how Altachem, a Factory of the Future, digitized production with 24Flow.
Talk to our team
Your customers ask where their order is.
Give them the answer.
Talk to an expert about your order flow, your ERP and who needs to see what. We show you where 24Flow fits and where to start.