24FLOW FOR SUPPORT, SALES, AND CUSTOMERS

Customer-facing teams rely on accurate, up-to-date information to deliver great service and maintain trust. Yet, production data often stays locked within operations.

24Flow connects the shop floor with the rest of the organization, from engineering to sales and support, enabling true end-to-end visibility and seamless collaboration across departments and even with customers.

Achieve More Every Day with 24Flow

24planning app - production scheduling platform for planners - office

Connect engineering to production

24Flow’s Gantt chart lets you model the entire process from engineering to delivery, giving you a complete project overview with milestones and dependencies.
During project execution, Team Cockpits track time registrations and lead times at every step, ensuring smooth handovers between engineering, production, and delivery.

24Checklist is a part of 24Flow product that includes digital check points to detect the bottlenecks before they create an issue.

Simplify delivery and maintenance

24Flow supports delivery and service teams beyond the factory. You can plan projects backwards from the delivery date, create employee schedules, and track time spent onsite. Digital quality and compliance checklists make every intervention traceable and ensure consistent follow-up.

24Flow provides dashboards for the external teams, sales, support and the customers for B2B manufacturers.

Share real-time data with sales and support

Sales and support teams benefit from instant access to real-time production status.
Instead of calling or emailing for updates, they can view order progress directly in 24Flow, improving responsiveness and communication with customers.

Mobile-friendly and user-friendly UX and dashboards of 24flow product

Empower customers with self-service visibility ​

24Flow includes portal technology that lets customers check their order status anytime.
By giving customers direct access to live production data, you reduce administrative workload, increase transparency, and build stronger relationships based on trust and reliability.

Ready to Create a Connected Company with 24Flow?

With 24Flow, customer-facing teams work with the same real-time information as production.


By connecting data, people, and processes across the organization, 24Flow helps you deliver faster responses, smoother collaboration, and a superior customer experience.

Trusted by leading manufacturers




ABOUT US

24Flow is a modular manufacturing platform that empowers make-to-order manufacturers to reduce lead times and increase visibility & traceability. Inspired by lean and QRM, 24Flow controls the flow of production orders which increases visibility and results in shorter lead times, improved delivery reliability and a reduction of work-in-progress and inventory.




CONTACT INFO

info@24flow.eu
+32 9 396 91 71

HEAD OFFICE

Dublinstraat 31/010
9000 Ghent
Belgium




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