24Flow for Industrial and Electronics Repair Depots
✓ Gain real-time visibility
✓ Streamline complex repair workflows
✓ Keep customers informed
all in one connected platform.
Why Repair Depots Needs a Smarter Flow?
Electronics repair and depot operations face constant variability from unpredictable incoming RMAs to complex assemblies and routing paths. Each repair can follow a unique flow, while customers expect full transparency and traceability.
24Flow is a modular MES and shop floor platform for repair depots. It tracks every repair in real time across high-mix repair environments, connecting technicians, planners and customers in one digital platform. Manage dynamic routings, serialized components and third-party repairs with data captured as it happens.
Key Features for Repair Depots
Looking for repair tracking software? 24Flow is the MES and shop floor platform that tracks every repair for industrial and electronics repair depots, from intake to dispatch.
Common Challenges
Status Requests Overload
Customers constantly ask for repair updates or delivery estimates, taking valuable time from your support team.
Complex Inbound Handling
Each order may include several serialized items that need inspection and tracking. Lost or misregistered items delay repairs and hurt traceability.
Unpredictable Routing
Repair paths often change after diagnosis. Static routings make it difficult to manage these variations or capture added steps.
Mixed BOMs and Component Traceability
Electronics repairs often involve a mix of serialized and non-serialized components, making it hard to trace replacements or scrapped parts.
Batch vs. Single-Item Processing
Some repairs need batch processing, while others must be tracked individually. Switching between both can create inconsistent data.
Third-Party Repairs
When repairs are outsourced, visibility and quality tracking often disappear once items leave your facility.
What 24Flow Offers
Real-Time Customer Integration
Real-time customer integration lets customers and partners check repair progress
Fewer support requests, faster communication, and happier customers.
Fast Inbound & Data Capture
Missing or damaged items are flagged right away, showing exactly where they are in WIP.
Faster intake, fewer errors, and zero lost units in WIP.
Dynamic Routing & Rework Tracking
Dynamic routing and rework tracking let you add, skip, or reorder repair steps.
Flexible execution that mirrors real repair complexity and ensures accurate costing.
Component Genealogy & BOM Tracking
It captures every swap or scrap automatically, across assemblies and subassemblies.
Full visibility of component history, accurate cost reporting, and traceable repairs.
Flexible Grouping & Time Tracking
Flexible grouping and time tracking let you process units one by one or in groups.
Consistent tracking, accurate reporting, and no data gaps.
Seamless Third-Party Collaboration
It creates linked work orders for subcontractors. Progress and quality remain visible.
Full traceability across internal and external repairs and complete operational control.
Trusted by leading manufacturers
Print Workflow Software FAQ
What is repair tracking software?
Repair tracking software gives repair depots real-time visibility of every unit, from intake to dispatch. 24Flow delivers this as an MES and shop floor platform, tracking RMAs, serialized components, routings and rework in one place.
How does 24Flow track repairs in real time?
Operators capture data as they work, so every repair step, component swap and status change is logged instantly. Planners and customers see live progress without chasing updates.
Can customers track their own repair status?
Yes. 24Flow gives customers and partners portal access to follow repair progress in real time, reducing status requests to your support team.
How does 24Flow handle third-party or outsourced repairs?
24Flow creates linked work orders for subcontractors, so progress, quality and traceability stay visible even when units leave your facility.
Ready to solve these challenges?
Talk to our experts and see how 24Flow fits your production.
ABOUT US
24Flow is a modular manufacturing platform that empowers make-to-order manufacturers to reduce lead times and increase visibility & traceability. Inspired by lean and QRM, 24Flow controls the flow of production orders which increases visibility and results in shorter lead times, improved delivery reliability and a reduction of work-in-progress and inventory.
INFO
HEAD OFFICE
Dublinstraat 31/010
9000 Ghent, Belgium