Pricing & Frequently Asked Questions
Discover 24Flow’s transparent, role-based pricing. Learn how our Salesforce-native MES licenses include platform access with zero hidden costs.
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Discover how you can:
- Reduce lead times by connecting planners, team leaders, and operators in real time.
- Increase productivity with a solution built for MTO, ETO, and ATO manufacturing.
- Optimize your processes through standard ERP integrations (SAP, Microsoft, Exact).
- Achieve multi-site visibility with unified cloud KPIs across all factory locations.
FAQ ABOUT 24FLOW MES
Pricing
What is the pricing structure for 24Flow?
The 24Flow pricing model is simple and transparent. The pricing model is role-based: planners, team leaders, operators, operations managers & IT each have specific needs. The pricing model takes these differences into account such that you do not pay for features that your users don’t need. The licenses include upgrades and support, no hidden costs.
A one time implementation fee applies for new accounts. This varies based on complexity, integration needs and number of users. Submit your info for personalized pricing.
Access & Security
Who in my organization needs a 24Flow license?
A user needs a 24Flow license if they want to see, enter, or report on 24Flow data objects. For example, if a user wants to plan a work order, change the status of an operation or view the lead time of an order, they need an appropriate license.
All user licenses are named licenses and provide access to the features associated with that specific license. Further restrictions e.g. in a multi-factory setup can be easily configured.
Where is my data stored?
If you already have a Salesforce ORG, 24Flow can be deployed onto that same ORG. In case you do not have a Salesforce ORG, 24Flow can select the region of deployment. By default, we select the European region for European headquartered customers.
Salesforce Licenses
Do I need a Salesforce license?
No, 24Flow is an OEM partner for Salesforce, which means that an OEM license for Salesforce is included in the price of a 24Flow license. This OEM license does restrict some abilities within the Salesforce application (ex: Opportunities), but there are no restrictions to the 24Flow application.
Will 24Flow work with other native Salesforce applications?
Absolutely! Our application is open architecture and built to work with your own custom fields, objects, and other native Salesforce apps, as well as all of the automation tools on the platform.
In fact, having your sales, support & production on the same platform provides a lot of added value.
What are the advantages of the Salesforce platform?
The underlying Salesforce platform ensures scalability and security of the 24Flow solution. Moreover the low-code capabilities of the Salesforce platform enable faster roll-out and allow customers to make updates to the solution after the initial roll-out.
Support
Is support included?
Your subscription includes free support: our online library and knowledge base as well as technical support during office hours (Mon-Fri, CET).
Miscellaneous
Is 24Flow compatible with mobile devices?
24Flow runs in the cloud. On a PC, it is accessible via a web browser. For mobile devices, such as tablets, mobile phones or even scanner interfaces, there is a native ios and Android app available (contact us for more details on supported OS versions).
Which ERP systems can 24Flow integrate with?
24Flow has integrated with a lot of different ERP systems. For common ERP systems such SAP, SAP Business One, Microsoft Dynamics, Microsoft Business Central & Exact Online we have standard connectors. Other ERP systems can be integrated via APIs on demand or via data upload functionality. Contact us for more information.
What specific industries does 24Flow support?
24Flow has customers in many industries including industrial equipment, metal processing, subcontracting, high tech, project-oriented business, etc. 24Flow specializes in make-to-order (MTO), engineer-to-order (ETO), assemble-to-order (ATO) and engineer-to-order (ETO) production. Companies active in the aforementioned industries typically produce according to one of these principles.
Is 24Flow suited for multi-site and international operations?
Absolutely! Many of 24Flow’s customers operate across multiple sites. Using 24Flow’s cloud solution, these customers can maintain the same set of definitions and KPIs across plants. The granular access control mechanisms allow you to tune data and functional access rights to your specific needs.
ABOUT US
24Flow is a modular manufacturing platform that empowers make-to-order manufacturers to reduce lead times and increase visibility & traceability. Inspired by lean and QRM, 24Flow controls the flow of production orders which increases visibility and results in shorter lead times, improved delivery reliability and a reduction of work-in-progress and inventory.
INFO
HEAD OFFICE
Dublinstraat 31/010
9000 Ghent, Belgium