24Flow BV understands the importance of the privacy of its customers and the protection of their personal data. Present policy outlines the handling and processing of the personal data we collect.
Scope
This website is operated by 24Flow BV. It is important for us that we create and maintain an environment where our customers feel comfortable that their information will not be misused.
We comply with the applicable data protection laws, such as the General Data Protection Regulation 2016/679 and national data protection laws. These data protection laws relate to the protection of your personal data and grants you rights in respect of your personal data. This policy aims to tell you which personal data we collect from you and how your data will be used following the use of our website to try to ensure you the proper handling of your data.
What personal data is collected
You do not have to provide your personal data to us in order to use most of our website. For the purposes as mentioned hereafter, 24Flow may gather and process the following categories of personal data about you:
You may also choose to provide additional/optional information when completing forms on our website or that you give us when we have contact with you (by telephone, by e-mail or at trade fairs or events).
Furthermore, we may also collect and process information obtained through our websites or the devices you are using. This information can be:
24Flow may also collect publicly accessible information in order to verify information we have collected and to manage and expand our business.
Why do we collect this information
24Flow collects the above mentioned information to understand your needs and to provide you with a better service, and more specifically we collect your information for the following purposes:
How will your information be used and shared
24Flow may share your personal data:
We can also share your personal data, based on our legitimate interest, to third party providers who help us with our products and services. Examples include hosting our web servers, analysing data, providing marketing assistance, and providing customer service. These companies will have access to your personal data but only when strictly necessary to perform their functions and they may not use that data for any other purpose.
Your personal data will not be sold or rented to third parties.
We may disclose your personal data to enforce our policies, to comply with our legal obligations or in the interests of security, public interest or law enforcement in any country where we have entities or affiliates. For example, we may respond to a request by a law enforcement agency or regulatory or governmental authority. We may also disclose data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests.
In the event that the business of 24Flow is sold or integrated with another business, your details will be disclosed to any prospective purchaser’s adviser and will be transferred to the new owners of the business. In this case, we will implement the appropriate safeguards to ensure the integrity and confidentiality of your personal data. However, use of your personal information will remain subject to this Policy.
Transfer of your personal data
Data transfer outside the European Economic Area
We may transfer your personal data to third party providers who are located in third countries (outside the European Economic Area (EEA)), i.e. USA caused by third party solutions and services. This data transfer outside the EEA is legitimate if the recipient of the data is located in a country which provides an adequate level of protection following a European Commission adequacy decision. Some of these countries may not have equivalent data protection legislation to protection the use of your personal data. In this case, we have assessed whether appropriate safeguards as within the EU are possible by, for example, executing standard contractual clauses. In particular cases, we will obtain your preliminary consent for transferring your personal data outside the EEA. For more information regarding the transfer of information you can follow the procedure as described in the Article on the ‘Rights of the Data Subjects’.
How we use cookies
Some features of this website are designed to give you a better online experience on our website and will only work if we use cookies. We also use cookies to collect information about your online preferences.
Deletion of cookies and more information about cookies
Some cookies are deleted when you close down your browser (session cookies). Others remain on your device until they expire or you delete them from your cache (persistent cookies or tracking code) and enable us to remember things about you as a returning visitor. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. The help option on the toolbar of most browsers will also tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please bear in mind that some personalized services may not be available if you choose to disable cookies. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site. To find out more about cookies please visit: www.allaboutcookies.org or see www.youronlinechoices.eu which contains further information about behavioural advertising and online privacy.
Web beacons
Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which includes a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
Rights of Data Subjects
The General Data Protection Regulation (GDPR) empowers individuals to gain control over their personal data. Your rights as a data subject are:
The right to access your data
You are entitled to see the information held about you and to obtain a copy of the information we hold.
The right to rectify data
If your personal data have been changed, you are entitled to ask us to rectify or complete or erase the outdated, incorrect or incomplete data we have about you.
The right to restrict processing
Furthermore you have the right to restriction of the processing of your data and to object to the processing of your personal data.
The right to data portability
You have also the right to data to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller.
The right to object
If you have opted to receive commercial e-mails, newsletters, … from us at the time you registered on the website, you may opt-out whenever you have changed your mind. We may require you to provide verification of your identity to ensure that you have a legitimate right to make the request and to verify that we provide the answer to the person that has the legitimate right to send us one of the abovementioned requests and to obtain the information.
The right to erase data
You have the right to request the deletion of your personal data in certain circumstances. This is also known as the “right to be forgotten.” You can ask us to erase your data when it is no longer necessary for the purposes for which it was collected.
The right not to be subject to a decision based solely on automated processing
You have the right to not be subject to a decision based solely on automated processing.This right ensures that you can request human intervention, express your point of view, and contest the decision.
Please note that in certain circumstances as provided by law we may withhold access to your information or that we may not grant your request where we have the right to do so under applicable data protection legislation. If you wish to obtain more information regarding the processing of your personal data or if you wish to exercise your rights, please contact us at privacy@24flow.eu
You have the right to lodge a complaint with the competent supervisory (data protection) authority.
Security
24Flow is committed to trying to make sure that your information is secure. We have implemented reasonable technical and organisational measures to secure your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed. You should, however, remember that the internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal data for improper purposes.
This website may contain links to third party websites. 24Flow is not responsible for the content of these websites and is not responsible for the privacy standards and practices of that third party. We recommend you to read and understand the relevant privacy policies of these third parties and their websites before you accept their cookies and visit their website to ensure yourself that your personal data is sufficiently protected.
Changes to this policy
24Flow may amend and update this policy from time to time to ensure that the policy represents the way we process your personal data at that time. We will place an updated version of this policy on the same webpage and will automatically be effective when published. Please return to this webpage regularly to ensure that you are always aware of the information we collect and process, how your data is being used, in which circumstances, and in which cases we will share your data with third parties.
24Flow is a modular operations platform that empowers discrete manufacturers to reduce lead times through digital support of operators and management. Inspired by lean and QRM, 24Flow controls the flow of production orders which increases visibility and results in shorter lead times, improved delivery reliability and a reduction of work-in-progress and inventory.
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