Digitalizing the Shop Floor for Social Impact
How does a sheltered workshop with 500 employees manage constant change and just-in-time customer demands?
Discover how Oesterbank modernized its shop floor with 24Flow’s flexible, low-code platform to achieve faster turnaround, better coordination, and inclusive digital workflows.
About Oesterbank
Founded in 1966 and based in Ostend, Oesterbank provides assembly, packaging, logistics, and production services for partners in the HVAC, furniture, and construction industries.
With a team of around 500 employees, Oesterbank combines industrial quality with social impact, helping customers achieve just-in-time delivery while creating meaningful employment opportunities.
Challenges
Oesterbank’s business model revolves around agility — processing thousands of assignments that change daily, often within hours.
Rapidly changing schedules
Customer priorities shifted daily, requiring continuous replanning.
Rigid legacy system
The existing MES lacked adaptability for just-in-time operations.
Complex coordination
Tracking progress across multiple workshops relied on paper and verbal communication.
No accessible instructions
Work instructions had to be simple, visual, and tailored to different operator profiles.
Limited visibility
Managers had little real-time insight into workloads and performance.
Solutions
Flexible operations control – 24Flow allows Oesterbank to manage daily shifts in workload and customer priorities seamlessly.
User-friendly & inclusive design – Simple, role-based dashboards and visual work instructions help make complex tasks accessible to everyone.
Modular and configurable – The platform’s building-block structure enables Oesterbank to adapt and extend it as needs evolve, without heavy IT work.
Fast implementation – The first pilot, co-developed with FlandersMake, went live within three months on a Daikin production line, running parallel to the legacy MES for gradual transition.
Impact
- Increased completion rates – Improved reliability and throughput on partner projects.
- Reduced processing times – Faster turnaround and shorter lead times for sequential deliveries.
- Continuous improvement – Real-time feedback loops enable proactive optimization.
- Empowered workforce – Employees perform complex work confidently through digital support.
DIGITIZE YOUR OPERATIONS LIKE OESTERBANK
Talk to our experts and find out how to get started.
ABOUT US
24Flow is a modular operations platform that empowers make-to-order manufacturers to reduce lead times through digital support of operators and management. Inspired by lean and QRM, 24Flow controls the flow of production orders which increases visibility and results in shorter lead times, improved delivery reliability and a reduction of work-in-progress and inventory.
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info@new.24flow.eu
+32 9 396 91 71
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Belgium
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