Sheltered workplaces often work as subcontractors for manufacturing companies. In that role, they need to cope with a large variety of products and production volumes can fluctuate on a day-to-day basis. Hence, sheltered workplaces are in need of tools that allow them to quickly ramp up and down production volumes and immediately identify potential issues. In addition, sheltered workplaces work with people that need some extra explanation and guidance during the work process. In this context, competence management and training also play a vital role.